I write a weekly letter to our employees at Key Hyundai of Manchester and Key Hyundai of Milford. It goes in their paychecks every Friday. Our misison at Key Hyundai is that we are solution providers and not product pushers and we believe everyone deserves to drive a nicer, newer car.My letters are usually filled with different ways to think about being a solution provider. I decided that I take so much time to think and write about the content that it would make sense to post it here to. So, here is the first of my weekly musings.
Dear Fellow Solution Providers,
Once and a while you come across something that makes the light bulb go off. That happened to me last week. Seth Godin, one of our time’s leading thinkers, posted this on his blog:
The wishing/doing gap by Seth Godin
It would be great to be picked, to win the random lottery, to have a dream come true.
But when we rely on a wish to get where we want to go, we often sacrifice the effort that might make it more likely that we get what we actually need. Waiting for the prince to show up is a waste of valuable time, and the waiting distracts us from and devalues the hard work we might be doing instead.
If you can influence the outcome, do the work.
If you can’t influence the outcome, ignore the possibility. It’s merely a distraction.
This thought has been on my mind since my Haiti trip. We have already won the lottery of life, by being born or living in America. Most don’t worry about basic needs. If we do, there is a social safety net to catch us. And, if you say phewy on me, then go get down and dirty in a third world country and you may change your mind.
There is so much rhetoric in this country about being the 99% versus the 1%. The reality is, we are all in the 1% of the world’s wealth. There are over 1 billion people worldwide living on less than $1 a day.
What’s my point? My point is that you should go out and harness the strengths you were given. Don’t wait until you win the lottery, excel at your job, get married, get the promotion, get along better with your co-workers, have more customers coming through the door, etc. Do it now! In America, we can’t blame “the system” because it’s 99% better than it is in the rest of the world. Want a free education? Go to a public library. Want more sales customers? Go stand in the service drive. Want your customer satisfaction bonus? Wow your customers. Want more fulfillment? Volunteer at a soup kitchen. Whatever you do, just don’t wait. Take advantage of the gifts we have living in a first world country.
This fits right in with our mission statement of being solution providers and not product pushers. The happy, more fulfilled and more joyful you are, the more joy you will bring to your customers and the more joy you will receive back in return.
Have a great week!
Kindly, Jill Merriam, Dealer For the People (TM)