Tag Archives: Ct Hyundai dealers

Living Our Mission and Vision: Practice Makes Perfect at Key Hyundai

We asked all the solution providers in the sales departments to tell us about a time when they provided a solution to a customer that made them proud to be a solution provider and not a product pusher.  I’ve gotten … Continue reading

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Weekly Musings: Hope on Wheels & Key Hyundai, Kicking Pediatric Cancer’s Butt

By far, the best thing about being a Hyundai dealer is Hyundai Hope on Wheels.  With Hyundai Hope on Wheels, we donate money to fund pediatric cancer research for every car we sell and Hyundai matches it.  Hyundai and the … Continue reading

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Key Hyundai of Milford’s Own Larry Plunkett

Employee Spotlight time!  Introducing….Larry Plunkett! Larry provides solutions as a Service Advisor at Key Hyundai of Milford.  Larry has been in the automotive business for 27 years!  It’s hard to believe because he looks so young.  Larry stays fit by … Continue reading

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Weekly Musings: Selling is Not Hard. Listen WAY More than you Talk.

I’ve had to interact with a lot of sales people recently.  We’re investing in a sales training system for the Key Hyundai sales force so I’ve talked to a lot of automotive vendors.   Let me tell you, selling is definitely … Continue reading

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Weekly Musings: We all have the same 168 hours in a week. Spend yours wisely.

I was reading an article in Fortune magazine about Jim Haslam, the guy that started the Pilot Truck Stops (there’s one right in Milford).  He started post Korean War and now has 496 outlets around the country and they produce … Continue reading

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Weekly Musings: What Does Leadership by Coaching Mean to You? (Part 2)

A customer recently asked me how we use Studer’s Pillars of Excellence to provide amazing customer experiences.  Here is my unedited response to him: I have to admit, I have never heard of Studer’s Pillars of Excellence.  However, we do … Continue reading

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Weekly Musings: Sam Merriam, the Original Solutions Provider

I just got back from my 95 year old Grandfather’s house in New Haven.    He was the original solution provider.  He may not have been able to articulate it, but his mission statement was certainly the same as ours.  He … Continue reading

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