Tag Archives: leadership

Disrespect. What a painful word.

Disrespect.  This word causes a lot of pain in America.  I’ve been thinking about this word a lot lately.  I hear that word every day.  The word knows no socio-economic boundaries, as a good friend pointed out. “I had to … Continue reading

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Weekly Musings: Practice is the Key to Success|Ct Hyundai dealer

Do you ever look at someone and feel jealous about what they have? How far they’ve gotten in life? Do you ever think, “why not me?” Well, there’s an alternative to that thinking. We all want “quick fixes”. We want … Continue reading

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Weekly Musings: What Does Leadership by Coaching Mean to You? (Part 2)

A customer recently asked me how we use Studer’s Pillars of Excellence to provide amazing customer experiences.  Here is my unedited response to him: I have to admit, I have never heard of Studer’s Pillars of Excellence.  However, we do … Continue reading

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