Tag Archives: Jill Merriam

You Don’t Know What You Don’t Know

I’ve committed to writing every day.  It’s a creative outlet to me and keeps me mindful within all the busyness of life.  I could do it in a journal, but there is some accountability from posting it externally.  When I’m writing … Continue reading

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Disrespect. What a painful word.

Disrespect.  This word causes a lot of pain in America.  I’ve been thinking about this word a lot lately.  I hear that word every day.  The word knows no socio-economic boundaries, as a good friend pointed out. “I had to … Continue reading

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Living Our Mission and Vision: Practice Makes Perfect at Key Hyundai

We asked all the solution providers in the sales departments to tell us about a time when they provided a solution to a customer that made them proud to be a solution provider and not a product pusher.  I’ve gotten … Continue reading

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Weekly Musings: Practice is the Key to Success|Ct Hyundai dealer

Do you ever look at someone and feel jealous about what they have? How far they’ve gotten in life? Do you ever think, “why not me?” Well, there’s an alternative to that thinking. We all want “quick fixes”. We want … Continue reading

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Weekly Musings: Hope on Wheels & Key Hyundai, Kicking Pediatric Cancer’s Butt

By far, the best thing about being a Hyundai dealer is Hyundai Hope on Wheels.  With Hyundai Hope on Wheels, we donate money to fund pediatric cancer research for every car we sell and Hyundai matches it.  Hyundai and the … Continue reading

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Key Hyundai of Milford’s Own Larry Plunkett

Employee Spotlight time!  Introducing….Larry Plunkett! Larry provides solutions as a Service Advisor at Key Hyundai of Milford.  Larry has been in the automotive business for 27 years!  It’s hard to believe because he looks so young.  Larry stays fit by … Continue reading

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Weekly Musings: A Customer Wrote a Poem about Key Hyundai – Wow!

August 8, 2013 Dear Solution Providers. I am thrilled to show you this poem that a customer wrote about Key Hyundai of Manchester.  That’s right, a poem!  This is a first for all of us.  Congratulations to Erin, Angela, the … Continue reading

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Weekly Musings: Selling is Not Hard. Listen WAY More than you Talk.

I’ve had to interact with a lot of sales people recently.  We’re investing in a sales training system for the Key Hyundai sales force so I’ve talked to a lot of automotive vendors.   Let me tell you, selling is definitely … Continue reading

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Weekly Musings: We all have the same 168 hours in a week. Spend yours wisely.

I was reading an article in Fortune magazine about Jim Haslam, the guy that started the Pilot Truck Stops (there’s one right in Milford).  He started post Korean War and now has 496 outlets around the country and they produce … Continue reading

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Weekly Musings: Positive Coaching Alliance and the Work at Key Hyundai

  My husband, Rob, reinforced an important lesson for me last week.  He is a baseball fanatic.  He’s coaching my son, Brady’s AAA Little League team this year.  The West Hartford Little League subscribes to something called Positive Coaching Alliance. … Continue reading

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